Terms and conditions at CR Books ApS

General information

CR Books ApS
Ole Kjærs Vej 20
9000 Aalborg
CVR no.: 39246872

Pricing

At CR Books ApS we make reservations for any errors in our stated prices. Furthermore, we reserve the right to change prices without prior consent. Reservations are made for sold out items.

Payment options

CR Books ApS accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard, MobilePay. Payment will only be deducted from your account when the item is shipped. All amounts are in DKK. Danish kroner and incl. VAT. Reservations are made for price errors and sold out/discontinued items.

Right of withdrawal

There is a 14-day return policy on items purchased in our webshop.

Privacy policy

In order for you to enter into an agreement with us and shop on our website, we need the following information about you:

Name
Address
Phone number
E-mail address
Information about what you have purchased

We process your personal data for the purpose of delivering the product to you and to process inquiries regarding your purchase. The processing is done according to the rules in our personal data policy for CR Books ApS. Here you can read more about how your data is processed, when it is deleted and what rights you have as a data subject.

Complaint options – overview and links:

If you have a complaint about a product purchased in our Webshop, a complaint can be sent to:
Konkurrence- og Forbrugerstyrelsens Center for Klageløsning
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk

If you are a consumer residing in another EU country, you can file your complaint in the EU Commission’s online complaint platform.
The platform can be found here: http://ec.europa.eu/consumers/odr/
If you file a complaint here, please provide our email address: charlotte.roerth@icloud.com